Information to Build The Career and Life You Want and Deserve
Will Go-Givers Sell More by Bob Burg and John David Mann be worth adding to your Personal Success Library?
Yes, I believe it will, so please read on to learn why and decide for yourself. To learn more about what a Go-Giver is, read their first book and also our...
How do you bring more success into your life by giving more? To answer this question we can look to the work of Bob Burg and John David Mann who developed the concept of The Go-Giver. So what is a “Go-Giver”? Let’s start with a similar term we all know, the “Go...
What is customer loyalty? In talking with a number of people, I’ve heard variations on the same answer:
The customer is loyal when they keep coming back to your business.
What do you think? Does that sound right?
Jim Cathcart, iLearningGlobal faculty member, got me to thinking “What...
Great customer service is the key to customer loyal and an ongoing business relationship. Since we’re all customers at some point during our day, we know an appreciate what it is to be on the receiving end of great customer service. Think about the last time you received great customer...
On Saturday, May 16 2009, iLearningGlobal Faculty member and Hall of Fame Presenter Shep Hyken gave members of iLearningGlobal a 35 minute presentation on Customer Service and Loyalty.
In his presentation, Mr. Hyken suggested that the goal of any company should be to...
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